Pablo Averbuj

ReadyNAS conclusion

After various failed attempts to resuscitate the NAS, Infrant decided it was a more serious hardware problem. I asked in jest whether they had an advanced replacement arrangement (they’re small so I didn’t figure they would). It turns out they did but that was a challenge of its own. I faxed over the RMA form twice and had to nag the support guy several times until they actually shipped it. They shipped it DHL ground from California and it got here much faster than anticipated.

I was a little nervous about moving the drives from one chassis to the other even though the instructions seemed simple but there was no deception. With both chassis turned off (duh) I moved the trays from one chassis to another and powered up the new unit. Everything was back, settings, accounts, permissions, IP address, etc. Completely 0 effort, so kudos for that. The new one has been humming along and it even sounds quieter than the old one for some reason.